Effective date: September 12, 2026
This Privacy Policy explains how Devicode (“we,” “us,” or “our”) handles information when you visit devicode.com or contact us through the website. Each Devicode product is operated through its own website and may provide a separate privacy policy covering that product’s accounts and services.
1. Information we collect
Contact information
When you send us a message, we receive your name, email address, message, and information needed to process and respond to the request. Do not include passwords, payment-card details, or other sensitive information that is not necessary for us to help you.
Website and operational information
Our hosting and security providers may process technical information such as your IP address, browser and device details, requested pages, referral information, request time, and error or security events. We use this information to deliver the site, diagnose failures, understand general usage, and prevent abuse.
Product links
Devicode.com links to separate product websites, including Kidsplorer, MyCostBase, CodersTool, SendPromptly, and TrackToGrow. When you follow one of those links, the product site’s own privacy policy and practices apply.
2. How we use information
We use information to:
- respond to questions, support requests, and partnership inquiries;
- operate, secure, debug, and improve the website;
- understand which pages and topics are useful;
- prevent spam, fraud, and other misuse; and
- comply with legal obligations and protect our rights.
We do not sell personal information.
3. Service providers and disclosure
We use limited categories of service providers to operate the website:
| Provider category | Purpose | Information involved |
|---|---|---|
| Website hosting and security | Deliver pages, route traffic, prevent abuse, and maintain operational logs | IP address, browser details, requested pages, timestamps, and security events |
| Web3Forms | Process messages submitted through the contact form | Name, email address, message, source page, referrer, and browser user-agent |
| Website measurement tools, when enabled | Understand aggregate traffic and page usage | Browser, device, referral, and page-usage information |
Providers process information for these operational purposes under their applicable terms and safeguards. We may also disclose information when required by law, to protect visitors or the website, or as part of a merger, financing, acquisition, or asset transfer.
4. Retention
We retain information only for as long as needed for the purposes described in this policy, ordinary business records, security, dispute resolution, and legal obligations. Contact and support messages may be kept while we handle the request and for a reasonable period afterward. Hosting, security, and error logs are retained according to the applicable provider’s settings and operational requirements.
5. Security
We use reasonable administrative and technical safeguards, including HTTPS, security headers, access controls, and limited deployment permissions. The contact form is protected against common automated abuse, and payment-card information is not collected on devicode.com.
No online service is perfectly secure. Avoid sending sensitive information that is not necessary for your request. If you believe you have found a security issue affecting this site or a Devicode product, email support@devicode.com.
6. Cookies and similar technologies
Cookies are small text files stored by a website in your browser. Similar technologies can be used for security, preferences, forms, and website measurement.
Devicode.com may use strictly necessary technologies for security and core site functions. Hosting, form, or measurement providers may also process technical identifiers needed to deliver their services. We do not use cookies on this site to sell personal information or build profiles for behavioral advertising.
You can restrict or delete cookies through your browser settings. Blocking necessary technologies may prevent parts of the site or contact form from working correctly. If our use of cookies or measurement tools changes materially, we will update this policy and provide any notice or choice required by applicable law.
7. Your choices and rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also configure privacy controls in your browser. Contact support@devicode.com to make a privacy request. We may need to verify your identity before completing it.
8. Third-party websites
Links from devicode.com may take you to a product site or another third-party website. We do not control third-party privacy practices. Review the privacy policy on the site you visit before providing personal information.
9. Changes
We may update this policy as the website, service providers, or legal requirements change. We will post the revised policy with a new effective date and provide additional notice when appropriate.
10. Contact
Devicode is a Toronto-based software company. Email privacy questions, requests, or security reports to support@devicode.com.